Integrating End Users

An enterprise portal is the gateway to the end user. Based on the end user view, this section illustrates, how a user-friendly interface makes it possible to access relevant data from very different systems. Furthermore, it illustrates the meaning of role-based user and content management and shows that using business packages can significantly reduce the amount of resources required for implementing a portal. An enterprise portal offers a central point of access to information, applications and services in your enterprise. All SAP and non-SAP systems, data warehouses, desktop documents as well as web contents and web services are brought together on one uniform interface. By using the single sign-on, users benefit from the convenient authentication and communication between IT systems. Knowledge management in the portal turns unstructured data into important information (for the enterprise), collaboration facilitates the collaboration of people across enterprise borders and personalization adapts the structure to individual user requirements.