Certified Oracle ERP support for Fusion, E-Business Suite, and JD Edwards — ensuring your Oracle landscape runs securely, efficiently, and fully ZATCA-compliant across Saudi Arabia.
+ Migration & Cloud Transition
Do These Sound Familiar?
If any of these hit close to home, you're not alone — and you don't have to keep living with them.
The move to Oracle Fusion Cloud is complex, expensive, and risky — especially for Saudi enterprises with deep EBS customisations and local compliance requirements.
Oracle licencing is notoriously complex. Without expert management, enterprises routinely overpay — or face surprise compliance audits with significant financial exposure.
Many Saudi enterprises running Oracle EBS or Fusion have incomplete ZATCA Phase 2 integration, leaving them exposed to significant fines and reputational damage.
Oracle is pushing E-Business Suite customers toward Fusion Cloud. Without a managed transition plan, technical debt and operational risk accumulate rapidly.
Critical Oracle security patches sit unapplied for months. Oracle environments are among the most targeted in enterprise cyberattacks — and the most exposed when unpatched.
Slow concurrent program runs, long database queries, and sluggish Oracle forms frustrate users and slow down critical finance, supply chain, and HR operations.
The Root Cause
Oracle ERP encompasses Fusion Cloud, E-Business Suite, and JD Edwards — each requiring deep specialist knowledge that is genuinely scarce in Saudi Arabia.
Companies that manage Oracle in-house face higher costs, security gaps, and ZATCA compliance failures. Ascent was built to solve exactly this.
Certified Oracle Fusion, EBS, and JDE consultants with Saudi ZATCA experience are extremely rare — most Saudi enterprises cannot attract or retain this talent.
Oracle licencing is notoriously complex. Without expert oversight, enterprises routinely overpay or face compliance audits — adding unpredictable cost and legal risk.
Oracle is aggressively pushing EBS customers toward Fusion Cloud. Without a managed migration strategy, enterprises fall behind while technical debt and risk accumulate.
What's Included
Every Ascent Oracle ERP engagement includes all of the following — no hidden extras, no per-ticket billing.
24/7 management for Oracle Fusion Cloud Financials, Supply Chain, HCM, and Procurement modules — with proactive monitoring and SLA-backed incident response.
Expert AMS for Oracle EBS 12.2.x environments including functional support, patching, performance tuning, and ZATCA compliance integration.
Certified JDE support for manufacturing, distribution, and project-intensive Saudi enterprises across Finance, Distribution, and Manufacturing modules.
ZATCA Phase I & II integration on Oracle Fusion, EBS, and JDE. Certified consultants ensure you meet every compliance deadline and future mandate.
Proactive Oracle DBA services — performance tuning, space management, backup verification, high-availability configuration, and security hardening.
Identification and resolution of Oracle performance bottlenecks at application, database, and concurrent processing levels for measurable improvements.
Regular Oracle security audits, Critical Patch Update (CPU) application, access control reviews, and Oracle security hardening.
Managed transition from E-Business Suite to Oracle Fusion Cloud — with minimal disruption, full data integrity, and ZATCA compliance preserved throughout.
Why Ascent Oracle ERP Support
Achieved consistently across our Oracle engagements. Proactive monitoring and rapid incident response keep your ERP available around the clock.
P1 incidents get a senior Oracle consultant engaged and actively working on resolution within 3 hours, 24/7/365 — no exceptions.
ZATCA Phase I and II compliance is included in your AMS scope, not an add-on. Our certified consultants keep you compliant as regulations evolve.
One flat monthly fee covers everything. No surprise invoices, no per-ticket billing, no emergency rate cards. Budget with full certainty.
Oracle Fusion Cloud, EBS R12, JD Edwards, and Oracle DB — certified consultants for every version.
A Riyadh-based Oracle team with Saudi compliance knowledge and full local data residency — no offshore data transfer.
How We Work
A proven onboarding methodology that puts your Oracle environment under expert management quickly and without disruption.
Full audit of your Oracle landscape, documentation review, access provisioning, and baseline performance benchmarking.
Monitoring tools deployed, runbooks documented, escalation paths defined, dedicated account team introduced.
Intensified monitoring during initial period. Rapid issue resolution, process refinement, and SLA verification.
Monthly reviews, proactive optimisation recommendations, and service improvement plans to keep Oracle ahead of the business.
Industries
Deep industry knowledge in every engagement — we understand your sector's processes, compliance requirements, and Oracle configuration.
Proof Points
Named clients. Measured outcomes. Specific deliverables. This is what Oracle partnership looks like in practice.
Following persistent Oracle Fusion performance issues, Ascent deployed a proactive AMS model achieving 99.9% uptime and sub-2hr critical incident resolution.
Full ZATCA Phase I & II integration on Oracle E-Business Suite R12. Delivered ahead of the mandatory deadline with zero penalties incurred during the transition.
Get Started
Book a free Oracle assessment. No commitment — just a clear picture of what your Oracle landscape needs and how Ascent can help.
30-minute call · Written summary within 48 hours · No commitment.
