Expert 24/7 management for Dynamics 365, Business Central, and GP — ZATCA built-in. Ascent keeps your Microsoft ERP optimised, secure, and available 24/7.
+ Azure, Power BI & Training
Do These Sound Familiar?
If any of these hit close to home, you're not alone — and you don't have to keep living with them.
Dynamics F&O and Business Central go down without warning — halting finance, supply chain, and operations with no clear resolution path in sight.
Microsoft Dynamics Phase 2 ZATCA integration is complex and many Saudi enterprises are running out of time before mandatory compliance deadlines.
Microsoft is ending mainstream support for Dynamics GP, leaving thousands of Saudi businesses uncertain how to migrate to D365 without disruption.
Azure cloud integrations, Power Platform connections, and DevOps pipelines create performance issues with no internal expertise to diagnose or resolve.
Running D365 alongside legacy GP or AX without a clear management strategy creates fragmented support, data inconsistencies, and compliance gaps.
Emergency Microsoft specialist rates are high and unpredictable. One critical D365 incident can cost more than a full year of proactive AMS.
The Root Cause
Microsoft Dynamics spans D365, Business Central, GP, and Azure. Each requires specialist knowledge that is genuinely scarce in Saudi Arabia.
Companies that manage Dynamics in-house end up with reactive support, missed updates, and ZATCA gaps. Ascent was built to solve exactly this.
Certified D365 and GP consultants with Saudi ZATCA experience are rare — demand far outstrips supply across the Kingdom.
Running D365, Business Central, AND legacy GP 24/7 requires platform-specific specialists for each — typically 6+ people minimum.
Microsoft's rapid D365 release cycles, GP end-of-life timeline, and ZATCA requirements create a constant burden most internal teams can't handle.
What's Included
Every Ascent Dynamics AMS engagement includes all of the following — no hidden extras, no per-ticket billing.
Continuous monitoring of all Dynamics environments, batch processes, Azure integrations, and performance metrics. Issues detected before users notice.
Structured P1–P4 incident handling with defined SLAs for all Dynamics platforms. Every issue logged, tracked, and resolved with root cause analysis.
Management of Azure-hosted D365 environments, Azure integrations, Power Platform connections, and Microsoft DevOps pipelines.
Identification and resolution of D365/GP bottlenecks — faster financial transactions, quicker monthly close, smoother user experience.
ZATCA Phase I & II integration on D365 Finance, Business Central, and Dynamics GP. Certified consultants keep you compliant as regulations evolve.
Structured planning and managed transition from Dynamics GP to D365 Business Central or Finance — on your timeline, without disruption.
Microsoft licence optimisation, access control reviews, security patching, and compliance auditing across all Dynamics environments.
Support for Power BI embedded analytics, custom financial reports, and executive dashboards connected to your Dynamics data.
Why Ascent Microsoft Dynamics AMS
Achieved consistently across our Dynamics engagements. Proactive monitoring and rapid incident response keep your ERP available around the clock.
P1 incidents get a senior Dynamics consultant engaged and actively working on resolution within 3 hours, 24/7/365 — no exceptions.
ZATCA Phase I and II compliance is included in your AMS scope, not an add-on. Our certified consultants keep you compliant as regulations evolve.
One flat monthly fee covers everything. No surprise invoices, no per-ticket billing, no emergency rate cards. Budget with full certainty.
D365 F&O, Business Central, Dynamics GP, AX, and Azure — certified consultants for every version.
A Riyadh-based Microsoft team with Saudi compliance knowledge and full local data residency — no offshore data transfer.
How We Work
A proven onboarding methodology that puts your Microsoft Dynamics environment under expert management quickly and without disruption.
Full audit of your Dynamics landscape, documentation review, access provisioning, and baseline performance benchmarking.
Monitoring tools deployed, runbooks documented, escalation paths defined, dedicated account team introduced.
Intensified monitoring during initial period. Rapid issue resolution, process refinement, and SLA verification.
Monthly reviews, proactive optimisation recommendations, and service improvement plans to keep Dynamics ahead of the business.
Industries
Deep industry knowledge in every engagement — we understand your sector's processes, compliance requirements, and Dynamics configuration.
Proof Points
Named clients. Measured outcomes. Specific deliverables. This is what Dynamics partnership looks like in practice.
Ongoing AMS engagement for MISFACO's Dynamics GP environment. Ascent delivers same-day resolution for critical incidents, ensuring no disruption to financial operations.
Complete ZATCA Phase I & II integration on Dynamics 365 Finance & Operations. Delivered ahead of the mandatory ZATCA deadline with zero penalties incurred.
Get Started
Book a free Dynamics assessment. No commitment — just a clear picture of what your Dynamics environment needs and how Ascent can help.
30-minute call · Written summary within 48 hours · No commitment.
