MISFACO resolves critical Microsoft Dynamics GP issues in under 2 hours average
Ongoing AMS for MISFACO's Microsoft Dynamics GP environment. Same-day resolution for critical issues, ensuring no disruption to financial operations.
The brief
MISFACO needed dependable, fast support for a business-critical Microsoft Dynamics GP environment, where any disruption to financial operations carried real cost.
What Ascent did
Ascent provides an ongoing AMS engagement with 24/7 monitoring and a clear SLA, giving MISFACO a senior team that knows their GP configuration and responds immediately to critical issues.
The outcome
MISFACO now sees a sub-2-hour average resolution time on critical issues, 100% SLA adherence, and 24/7 monitoring — with no disruption to financial operations.
Want results like these for your ERP?
Book a free, no-obligation ERP assessment with a senior Ascent consultant. We will review your current environment and map the highest-impact improvements — no sales pressure.
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